Privacy Policy

Effective Date: 14-May-2024

At FlyFlites, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile app, or any of our services.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide:

  • Name, email address, phone number

  • Payment information (credit/debit card details, billing address)

  • Passport or government ID (for international travel)

  • Travel preferences and booking details

  • Communication with our customer support team

b. Automatically Collected Information:

  • IP address, device type, browser type

  • Cookies and usage data (e.g. pages visited, time spent)

  • Location data (if enabled)

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Provide customer support and updates

  • Send travel confirmations, reminders, and alerts

  • Improve our services, website, and user experience

  • Prevent fraud and ensure security

  • Send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Airline and travel service providers (to complete bookings)

  • Payment processors and banks

  • Legal authorities (when required by law)

  • Trusted third-party vendors (e.g. email or marketing platforms) – only for services on our behalf

All third parties are contractually obligated to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Deliver personalized content and offers

You can manage your cookie settings through your browser.

5. Your Choices and Rights

  • Access & Update: You can access or update your personal information by logging into your account.

  • Delete Data: You may request that we delete your personal data.

  • Marketing Preferences: You can unsubscribe from marketing emails at any time.

To exercise your rights, please email us at: contact@flyflites.online

6. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

7. International Users

By using FlyFlites outside the U.S., you consent to your data being transferred and stored in the United States, where our servers are located.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of this page and notify you of significant changes.

10. Contact Us

If you have any questions or concerns about this policy, please contact:

Email: contact@flyflites.online